Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, any returned items must be in perfect condition, unopened and in the original packaging. 

If you return your items within the 14 day period, we’ll process a full refund, for the items returned,  to the original payment method.  

Returns to:  Sphere8, Hangar 12, Redhill Aerodrome,  Kings Mill Lane, Redhill RH1 5JY.

You can always contact us for any return queries at sales@sphere8.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.